Request up to the last 24 months of your electricity consumption data (i.e. the amount of power you used). This information can help you understand your electricity usage habits and make informed decisions when choosing a power plan for your household.
Choose to request either:
The amount of data provided will depend on the period you are requesting for, the type of meter, and how often the meter was read, e.g. if you have a smart meter, your data may include 15-minute interval readings. We recommend requesting a summarised report due to the volume of information you could receive in a detailed report.
Trustpower is majority New Zealand owned, with Infratil Limited and the Tauranga Energy Consumer Trust being two of the larger shareholders.
Offer buy back power from grid-tied solar PV systems.
Electricity, fibre and broadband services, phone, bottled and reticulated gas.
Complain to your retailer first. If your complaint isn't resolved, ask Utilities Disputes to consider your complaint.
Trustpower has a strong focus on sustainable generation using hydroelectric power stations. In New Zealand it operates 38 hydro power stations across 19 hydroelectric power schemes. It has one diesel power station located at Bream Bay, which is occasionally used for transmission support.