GLOBUG
Company Information
Name
GLOBUG
Address
Private Bag 92008, Auckland
Phone
0800 773 729
Email
helpdesk@globug.co.nz
Website
https://www.globug.co.nz
Terms and Conditions
https://www.globug.co.nz/terms-and-conditions/
Consumption Data
Instructions

Request up to the last 24 months of your electricity consumption data (i.e. the amount of power you used). This information can help you understand your electricity usage habits and make informed decisions when choosing a power plan for your household.

Choose to request either:

  • a summarised report - the consumption data recorded on each of your bills, or
  • a detailed report - the consumption data in its most detailed format

The amount of data provided will depend on the period you are requesting for, the type of meter, and how often the meter was read, e.g. if you have a smart meter, your data may include 15-minute interval readings. We recommend requesting a summarised report due to the volume of information you could receive in a detailed report.

Email helpdesk@GLOBUG.co.nz
General Information

GLOBUG is a prepaid electricity retailer owned by Mercury NZ Limited. Electricity is generated from hydro or geothermal power.

Products

Electricity only.

Billing Options

Payment options:

  • GLOBUG is a prepay service. To add credit, a recharge card is used to top up at thousands of retail locations nationwide.
Rewards

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Complaints

Complain to your retailer first. If your complaint isn't resolved, ask Utilities Disputes to consider your complaint.

Green Initiatives

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