Flick Electric Co.
Company Information
Name
Flick Electric Co.
Address
PO Box 19098, Courtenay Place, Wellington 6149
Phone
0800 435 425
Email
hello@flickelectric.co.nz
Website
https://www.flickelectric.co.nz
Terms and Conditions
https://www.flickelectric.co.nz/terms
Consumption Data
Instructions

Request up to the last 24 months of your electricity consumption data (i.e. the amount of power you used). This information can help you understand your electricity usage habits and make informed decisions when choosing a power plan for your household.

Choose to request either:

  • a summarised report - the consumption data recorded on each of your bills, or
  • a detailed report - the consumption data in its most detailed format

The amount of data provided will depend on the period you are requesting for, the type of meter, and how often the meter was read, e.g. if you have a smart meter, your data may include 15-minute interval readings. We recommend requesting a summarised report due to the volume of information you could receive in a detailed report.

Email hello@flickelectric.co.nz
General Information

Flick Electric Co. began life in Wellington in 2014 with their wholesale pricing plan (Freestyle) and fixed-generation pricing plans (FIXIE and Earnie) that come without any fixed-term contracts or break fees.

As a Flick customer, you can choose from weekly, fortnightly or monthly billing, and keep your power bills predictable with Flick’s smooth-pay tool, Volt, which allows you to build up credit for when you need it most.

Plus, you’ll have access to the Flick app so that you can monitor wholesale prices, manage your usage, and keep an eye on the carbon emissions generated from your household’s electricity use. For grid-tied solar customers, Flick also offers a sell-back power scheme, Home Harvest.

In 2018 Flick partnered with Z Energy to help bring energy choices to as many Kiwis as possible. They’re NZ’s only Consumer Trusted power company and a winner of Consumer NZ’s People’s Choice award (2017, 2018 & 2020) and Canstar Blue’s Most Satisfied Customers Award (2020). Plus, Flick is also Rainbow Tick certified, CarboNZero certified, and pays the Living Wage.

Flick is available almost everywhere in New Zealand as long as you have a smart meter.

Products

Electricity only.

Billing Options

Payment options:

  • Weekly, fortnightly or monthly by direct debit or credit card
  • Flick’s payment tool, Volt, gives customers control over what they pay each week and lets them build up a stash of cash for when it’s needed, making it easier to manage weekly budgets and higher bill periods.

Bill types:

  • Email
  • Web
Rewards
Complaints

Complain to your retailer first. If your complaint isn't resolved, ask Utilities Disputes to consider your complaint.

Flick is a Consumer Trusted retailer, so Flick customers can also contact Consumer NZ for assistance to resolve any issues.

Green Initiatives

A CarboNZero certified company, Flick has also introduced CHOICE, a tool within the Flick app, which allows customers to track the current CO₂ emissions being generated from the electricity industry, and see the carbon impact of their household’s electricity use. They’re also signatories of the Climate Leaders Coalition.