| Name: | Flick Electric Co. |
| Address: | PO Box 19098, Courtenay Place, Wellington 6149 |
| Phone: | 0800 435 425 |
| Email: | hello@flickelectric.co.nz |
| Website: | https://www.flickelectric.co.nz |
| Terms and Conditions: | https://www.flickelectric.co.nz/terms |
Instructions
Request up to the last 24 months of your electricity consumption data (i.e. the amount of power you used). This information can help you understand your electricity usage habits and make informed decisions when choosing a power plan for your household.
Choose to request either:
- a summarised report - the consumption data recorded on each of your bills, or
- a detailed report - the consumption data in its most detailed format
The amount of data provided will depend on the period you are requesting for, the type of meter, and how often the meter was read, e.g. if you have a smart meter, your data may include 15-minute interval readings. We recommend requesting a summarised report due to the volume of information you could receive in a detailed report.
Email hello@flickelectric.co.nz
Phone 0800 235 425
Wellington based Flick Electric Co. began in 2014.
Flick’s pricing plans to do not have break fees or require fixed-term contracts.
Flick’s ‘Flat Plan’ has one flat rate applicable all day and night. Their ‘Off Peak’ plan offers lower rates applicable outside of peak time - during the middle to the day, at night, and on weekends.
Flicks customers can monitor wholesale prices, manage their electricity usage, and keep an eye on the carbon emissions generated from their household’s electricity use, via the Flick App.
Flick’s bill smoother tool ‘Volt’ enables their customer to keep their power bills predictable.
For grid-tied solar customers, Flick offers ‘Home Harvest’ which enables their customers to sell-back any excess power generated from their solar system.
Flick are currently the only electricity retailer to have achieved the standards required for Consumer Trusted accreditation - a feat they have achieved for the last five-years. Flick have also won the Consumer People’s Choice award in 2017, 2018 and 2020, and Canstar Blue’s Most Satisfied Customers Award in 2020.
Flick is available almost everywhere in New Zealand if you have a smart meter.
Electricity only.
Payment options:
· Weekly, fortnightly, or monthly by direct debit or credit card · Flick’s bill smoother tool, Volt, enables customers to round up their power bills to an amount they decide to build up credit to use when bills are higher. This can make it easier for customer to manage weekly budgets during higher bill periods.
Bill types:
· Email · Web
Flick do not offer any rewards.
Complain to your retailer first. If your complaint isn't resolved, ask Utilities Disputes to consider your complaint.
Flick is a Consumer Trusted retailer, so Flick customers can also contact Consumer NZ for assistance to resolve any issues.
A Toitū carbonzero certified company, Flick works to reduce its emissions across the board from travel, landfill waste and electricity, and offsets unavoidable emissions through carbon credits that help to regenerate native NZ forests. Flick’s world-first Choice tool, which sits within the Flick app, lets you track live emissions from NZ’s electricity generation, so you know the best time to use electricity to reduce your carbon footprint. You can also track your personal emissions and choose to balance them through Flick’s partner charity, Trees That Count. Flick is also a signatory of the Climate Leaders Coalition.