energyclubnz
Company Information
Name
energyclubnz
Address
Level 7, The Cider Building, 4 Williamson Avenue, Ponsonby, Auckland 1010
Phone
n/a
Email
support@energyclubnz.com
Website
https://www.energyclubnz.com
Terms and Conditions
https://energyclubnz.com/legal/
Consumption Data
Instructions

Request up to the last 24 months of your electricity consumption data (i.e. the amount of power you used). This information can help you understand your electricity usage habits and make informed decisions when choosing a power plan for your household.

Choose to request either:

  • a summarised report - the consumption data recorded on each of your bills, or
  • a detailed report - the consumption data in its most detailed format

The amount of data provided will depend on the period you are requesting for, the type of meter, and how often the meter was read, e.g. if you have a smart meter, your data may include 15-minute interval readings. We recommend requesting a summarised report due to the volume of information you could receive in a detailed report.

Email support@energyclubnz.com
General Information

Note: As of November 2018, energyclubnz is not accepting new customers at the moment.

energyclubnz delivers electricity at cost for a small weekly club fee. energyclubnz is the only retailer in New Zealand that doesn't profit from you using more electricity - join the club to help you save and manage your home energy.

energyclubnz has everyday low prices, no risk and no fixed term contracts. It is 49% owned by Stuff whose aim is to help communities thrive and connect whilst supporting quality journalism in New Zealand.

Offer buy back power from grid-tied solar PV systems.

Products

Electricity only.

Billing Options

Payment options:

  • Weekly billing with automatic direct debit payments 2 business days later, either from your bank (recommended) or credit card (+1.5% surcharge).

Bill types:

  • Email
  • Web
  • App
Rewards
  • Everyday low pricing.
  • Any price reductions are given to all customers at the same time.
  • Club members are rewarded for helping the club grow — a referring member gets 8 free club weeks when they recommend a friend who connects (there is a box in the sign up process to complete with the member's name). A club member can stack up as many free weeks as they can.
Complaints

Complain to your retailer first. If your complaint isn't resolved, ask Utilities Disputes to consider your complaint.

Green Initiatives

energyclubnz is a Gold sponsor of Generation Zero’s ‘Zero Carbon Act’ and strongly believes that everyone has a responsibility to try and reduce carbon. The club has also been created to try and help maximise the impact of new technologies helping members to reduce their usage, carbon impact and overall costs.