Request up to the last 24 months of your electricity consumption data (i.e. the amount of power you used). This information can help you understand your electricity usage habits and make informed decisions when choosing a power plan for your household.
Choose to request either:
The amount of data provided will depend on the period you are requesting for, the type of meter, and how often the meter was read, e.g. if you have a smart meter, your data may include 15-minute interval readings. We recommend requesting a summarised report due to the volume of information you could receive in a detailed report.
Energy Online is a brand of state-owned Genesis Energy, generating electricity from thermal, hydro and wind power stations.
Provides electricity, gas and LPG bottled gas.
Complain to your retailer first. If your complaint isn't resolved, ask Utilities Disputes to consider your complaint.