Electra Energy
Company Information
Name
Electra Energy
Address
PO Box 650, Levin 5540
Phone
0800 968 736
Email
customer.care@electraenergy.co.nz
Website
http://www.electraenergy.co.nz/
Terms and Conditions
http://www.electraenergy.co.nz/images/documents/ElectraEnergy_Terms_and_Conditions.pdf
Consumption Data
Instructions

Request up to the last 24 months of your electricity consumption data (i.e. the amount of power you used). This information can help you understand your electricity usage habits and make informed decisions when choosing a power plan for your household.

Choose to request either:

  • a summarised report - the consumption data recorded on each of your bills, or
  • a detailed report - the consumption data in its most detailed format

The amount of data provided will depend on the period you are requesting for, the type of meter, and how often the meter was read, e.g. if you have a smart meter, your data may include 15-minute interval readings. We recommend requesting a summarised report due to the volume of information you could receive in a detailed report.

Email yourenergy@electraenergy.co.nz
General Information

Services the Kapiti-Horowhenua community on the Electra network, from Paekakariki in the south to just north of Foxton and Tokomaru. Customers can combine their electricity and gas accounts to receive an All Energy Discount. No smart meter required.

Products

Electricity, natural gas and LPG.

Billing Options

Payment options:

  • Monthly
  • Direct debit
  • Direct credit
  • In-person at BNZ and PostShop
  • Internet banking
  • Credit or debit card
  • SmoothPay

Bill types:

  • Paper
  • Email
Rewards
Complaints

Complain to your retailer first. If your complaint isn't resolved, ask Utilities Disputes to consider your complaint.

Green Initiatives

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