Electra Energy
Company Information
Name
Electra Energy
Address
PO Box 650, Levin 5540
Phone
0800 968 736
Email
yourenergy@electraenergy.co.nz
Website
http://www.electraenergy.co.nz/
Terms and Conditions
http://www.electraenergy.co.nz/images/documents/ElectraEnergy_Terms_and_Conditions.pdf
Consumption Data
Instructions

Request up to the last 24 months of your electricity consumption data (i.e. the amount of power you used). This information can help you understand your electricity usage habits and make informed decisions when choosing a power plan for your household.

Choose to request either:

  • a summarised report - the consumption data recorded on each of your bills, or
  • a detailed report - the consumption data in its most detailed format

The amount of data provided will depend on the period you are requesting for, the type of meter, and how often the meter was read, e.g. if you have a smart meter, your data may include 15-minute interval readings. We recommend requesting a summarised report due to the volume of information you could receive in a detailed report.

Email yourenergy@electraenergy.co.nz
General Information

Operated by Kapiti-Horowhenua lines company Electra and only services customers in that region on the Electra network. Offers a fairly standard suite of fixed and day/night tariffs. Customer-owned with profits going back into the community. No smart meter required.

Products

Electricity only.

Billing Options

Payment options:

  • Monthly
  • Direct debit
  • Direct credit
  • In-person at BNZ and PostShop
  • Internet banking
  • Credit or debit card
  • SmoothPay

Bill types:

  • Paper
  • Email
Rewards

Electra Energy has a monthly prize draw where the eligible customer wins $1000 for themselves and $1000 for a local charity, club or organisation of their choice. Terms and conditions apply.

Complaints

Complain to your retailer first. If your complaint isn't resolved, ask Utilities Disputes to consider your complaint.

Green Initiatives

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