Switching companies, plans and contracts can seem daunting – but it’s really very easy. Here we answer all of your frequently asked questions such as how to switch, what your rights are, what you can do in certain situations, and how you can save even more money.
How we calculate your energy savings.
What you’ll need to complete a comparison, how to read your results, and more.
How different types of plans offered by energy retailers work.
Why electricity bills have increased so much, what a low fixed charge rate is, and more.
A guide to spot pricing and how it works.
When you pay your energy bill, what are you actually paying for?
Is it worthwhile switching providers?
It's quick and easy to switch electricity providers.
The contract between you and your electricity retailer sets out your legal relationship.
Answers to common questions about your legal rights and the supply of electricity.
Alternative payment options, credit control, bonds, and standards for disconnections.
What to do if you have a problem with your power company.
Moving to a new address is a great opportunity to use Powerswitch to get the best deal.
New Zealand generates most of its electricity through renewable sources.
How to set up, change or delete a Powerswitch alert.
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